Warranty and Conditions

1. Warranty

We offer a 30-day warranty on all our used devices. This warranty covers manufacturing defects and functional issues not related to improper use. During this period, we are committed to repairing or replacing any defective device. Repairs and replacements will be carried out according to the terms specified in our return policy.

2. Warranty Conditions

To benefit from the warranty, please adhere to the following conditions:

• Proof of Purchase: The warranty is valid only with the original proof of purchase. Keep your invoice for any claims.

• Proper Use: The warranty does not cover damage resulting from improper use, accidents, negligence, or unauthorized modifications.

• Product Return: The product must be returned in its original packaging, with all included accessories and documentation. All returns must be authorized by our customer service in advance.

• Exclusions: The warranty does not cover damage due to normal wear and tear, water damage, or battery issues if the product is used beyond its specifications.

3. Return Conditions

• Reflection Period: You have 30 days from the date of receipt to return the product if you are not satisfied. The product must be returned in its original condition and packaging.

• Return Process: Contact our customer service at contact@techwavepl.com to initiate the return. We will provide you with the necessary instructions and return address.

• Refund: Upon receipt and inspection of the returned product, we will process the refund or exchange within an average of 3 business days. The refund will be issued using the original payment method.

4. Liability

We are not responsible for any indirect or consequential damages related to the use of the products. Our obligations are limited to those described in this warranty.

For any additional questions or to initiate a claim, please contact our customer service at contact@techwavepl.com . We are here to assist you!